Privacy Policy
This Privacy Policy describes how Boffin Butler Pvt. Ltd. and affiliates (collectively, “Boffin Butler,” “we,” “us,” or “our”) collects, uses, shares, and safeguards personal information of users ("You"/ "Your"/ "Yourself”, including sellers and buyers/customers, both registered & non-registered) accessing, offering, selling or purchasing products or services on Boffin Butler’s website, mobile site or mobile application. This Privacy Notice also informs users about their rights and choices with respect to their personal information, and how they can reach us to get answers to their questions.
By visiting or using the Website, You agree to be bound to the terms and conditions of this Privacy Policy. If You do not agree, then you are advised to immediately terminate the use of or access the Website. You are advised to read this policy carefully and if You have any questions or concerns regarding this privacy policy, You can contact Our Customer Support Desk at support@boffinbutler.com.
REGISTRATION
Visitors can browse the Website without creating an account and giving us their personal details. However, to buy/sell products and access certain other services/features on the Website, You will have to create a User account. You can always opt to not register an account on the Website.
INFORMATION COLLECTED
Personal InformationWhen creating an account, all Users will have to provide Personal Information, that is, personally identifiable information including, but not limited to name, address, email address, phone number, institute details, and designation. When Buyers are placing orders, they may have to provide some Sensitive Personal Information, that is, financial information such as credit card or debit card numbers. We may also collect Tracking information such as the Internet Protocol (IP) address and location of the device from which the Website was accessed. Personal Information may also be collected when communicating with Boffin Butler customer care.
Note that, as required by law, we will require you to prove your identity. We may conduct an identity verification by phone call or email. Depending on your request, we will ask for information such as your name, the last item you purchased from us, or the date of your last purchase from us. We may also ask you to provide a signed declaration confirming your identity. Following a request and where required by law, we will use reasonable efforts to supply, correct or delete Personal Information about you in our files.
Non-Personal InformationBoffin Butler may also collect Non-Personal Information such as details on Your telecom/internet service provider, type of browser and device operating system when You visit and/or use the Website. Non-Personal Information is gathered through different means such as the use of cookies. However, this Non-Personal Information will not be used by Boffin Butler to identify You personally.
Cookie PolicyCookies are small blocks of data created by a web server while a user is browsing a website and placed on the user's computer or other device by the user's web browser. Cookies enable web servers to store stateful information (such as items added in the shopping cart in an online store) on the user's device or to track the user's browsing activity (including clicking particular buttons, logging in, or recording which pages were visited in the past). They can also be used to save for subsequent use information that the user previously entered into form fields, such as names, addresses, passwords, and payment card numbers. Authentication cookies are commonly used by web servers to authenticate that a user is logged in, and with which account they are logged in. Without the cookie, users would need to authenticate themselves by logging in on each page containing sensitive information that they wish to access (Source: Wikipedia).
Cookies help analyze web traffic and enable web applications to respond to You as an individual by tailoring its services to Your needs, likes & dislikes by collecting and remembering information about Your preferences.
Cookies help us provide You a better website experience. A cookie does not give us access to Your computer or any other information about You except what You choose to share with us. You can choose to accept or reject cookies. However, rejecting cookies will restrict You from taking full advantage of the Website. If you choose not to accept cookies while on our websites, please be aware that our websites may no longer function as intended, and you may be unable to access certain pages. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our websites.
We use a variety of cookie types as described below:
- Strictly Necessary Cookies.Strictly necessary cookies are necessary for our Sites to work and to enable you to move around it and to use its features. Without these cookies, websites will not perform as intended and we may not be able to provide our Sites or certain services or features you request.
- Performance Cookies.SThese cookies are used to enhance the performance and functionality of our Sites but are non-essential to their use. However, without these cookies, certain functionality (like videos) may become unavailable.
- Analytics Cookies.Analytics cookies collect information about your use of the Sites, and enable us to improve the way it works. For example, analytics cookies show us which are the most frequently visited pages on a website and help us record any difficulties you have with a website, and show us whether our advertising is effective or not. This allows us to see the overall patterns of usage, rather than the usage of a single person.
- Preference Cookies.Preference cookies collect information about your choices and preferences, and allow us to remember language or other local settings and customize our Sites accordingly.
Boffin Butler may use third-party service providers to publish ads on Boffin Butler’s behalf across the internet and sometimes on the Website. They may collect Non- Personal Information about Your visits to the Website, and Your interaction with our products and services on the Website.
Please do note that Personal Information and Non-Personal Information may be treated differently as per this Privacy Policy.
You hereby express to Boffin Butler that the Information You provide every time is and shall be real, accurate, current and updated and You have all the necessary rights, approvals, and consents as may be required to provide such Information to Boffin Butler.
PURPOSE OF DATA COLLECTION
We collect Personal Information from clients as required by KYC due diligence and in order to contact You and communicate with You with regard to normal business administration such as services, billing, and feedback support. We need Non-Personal Information to understand Your requirements to provide You with a better service and to present advertisements, products and offers tailored to Your preferences. We collect IP addresses for system administration, to report website traffic information to our advertisers, to gather broad demographic information, and to audit the use of the Website. We also collect such data to conduct analytics for administrative purposes.
We will ask for Your consent before using any information for a purpose other than those that are set out in this Privacy Policy.
ENQUIRIES AND OTHER SERVICES
If You do not have a User account on the site and wish to send an inquiry for the services provided by the website, we will ask for Your name, e-mail address, institute details, designation and phone number. We use this information to respond to Your inquiry.
CONTACTING US
If You send Us personal correspondence, such as emails or letters, or leave feedback, we may collect Your name, email address etc. into a file specific for You to respond to Your inquiry.
NEWSLETTERS & PROMOTIONAL EMAILS
We will use Your e-mail address collected in any of the above ways to send You newsletters, promotional emails about special offers, news updates or other information. You can unsubscribe from such communications through the Opt-Out option.
DISCLOSURE OF YOUR SHARED INFORMATION
We may share information with our corporate affiliates (parent company, sister companies, subsidiaries, joint ventures, or other companies under common control). If another company acquires, or plans to acquire, our company, business, or our assets, we will also share information with that company, including at the negotiation stage.
You hereby agree (without any conditions) and permit that Boffin Butler may transfer, share, disclose or part with all or any of Your Information, within and outside of the Republic of India to various Boffin Butler entities and to third party service providers/ partners/ banks and financial institutions for one or more of the purposes or as may be required by applicable law. We may disclose information in response to subpoenas, warrants, or court orders, or in connection with any legal process, or to comply with relevant laws. We may also share your information in order to establish or exercise our rights, to defend against a legal claim, to investigate, prevent, or take action regarding possible illegal activities, suspected fraud, safety of person or property, or a violation of our policies, or to comply with your request for the shipment of products to or the provision of services by a third party intermediary.
We use other third parties such as a credit/debit card processing company, payment gateway, prepaid cards etc. to permit You to make payments for buying products or services on Boffin Butler. When You sign up for these services, You may be able to save Your card details for future reference and faster future payments. In such circumstances, we may share Your relevant Personal Information including your name, residence and email address as necessary for the third parties to render services.
We will never sell, distribute or lease Your personal information/data to third parties unless required by law or to implement applicable Terms of Service, or to detect, prevent, or otherwise address fraud, security or technical issues. We may ask if you would like us to share your information with other unaffiliated third parties who are not described elsewhere in this notice.
LINKS TO OTHER WEBSITES
Links to third-party advertisements, third-party websites or any third-party electronic communication service may be provided on the Website. These are managed by third parties and are not regulated by, or affiliated to, or associated with Boffin Butler, unless expressly specified on the Website. If You use these links to leave the Website, You must note that we no longer have any control over that other website.
PROTECTING YOUR PERSONAL INFORMATION
We follow normally accepted industry standards to safeguard the personally identifiable information given to us, both during the transmission and after receiving it. In any case, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, despite our sincere efforts, we cannot guarantee absolute security.
Blog/ForumsWhile using a blog or forum on the Website, You must consider that any identifiable personal information You provide can be read, obtained, or used by other users of these blogs and forums, and may also be used to send You unrequested messages. We are not accountable for the personally identifiable information You choose to submit in these blogs or forums. To request removal of Your personal information from our blog, contact us at support@boffinbutler.com.
Social Media WidgetsSocial Media Features, such as the “Facebook Like button”, are included on the Website. These Features may record Your IP address and may set a cookie to enable various Features to work suitably. Your interactions with these Features are governed by the privacy policy of the company providing it and we are not responsible for any personal information You submit to them.
Customer Comments/TestimonialsCustomer comments or testimonials may be posted on the Website. These may contain personally identifiable information. We do take the customer's consent via email prior to posting the comment or testimonial to post their name along with their comment or testimonial. If You wish to amend or remove Your testimonial, You can contact us at support@boffinbutler.com.
SECURITY
For the sake of preventing any unauthorized access or disclosure, various physical, electronic and operational procedures have been set up to safeguard and secure the information collected online.
While We will endeavor to take all reasonable and appropriate steps to keep secure any Personal Information which We hold about You and prevent unauthorized access, You acknowledge that the internet or computer networks are not fully secure and that We cannot provide any absolute assurance regarding the security of Your Personal Information. No method of transmission over the Internet, or method of electronic storage, is fully secure. While we use reasonable efforts to protect your personal information from unauthorized access, use, or disclosure, we cannot guarantee the security of your personal information. In the event that we are required by law to inform you of any unauthorized access to your personal information we may notify you electronically, in writing, or by telephone, if permitted to do so by law.
The Website permits you to create an account. When you do, you will be prompted to create a password. You are responsible for maintaining the confidentiality of your password, and you are responsible for any access to or use of your account by someone else that has obtained your password, whether or not such access or use has been authorized by you. You should notify us of any unauthorized use of your password or account.
If You have any questions about security on Our Website, You can email us at info@boffinbutler.com.
OPT-OUT
If you receive a text message from us that contains promotional information you can opt-out of receiving future text messages by replying “STOP”. Our newsletters & promotional emails will have an unsubscribe option that You can use to stop receiving such communication from us. We do not currently recognize automated browser signals regarding tracking mechanisms, which may include “Do Not Track” instructions.
You agree and confirm that You are providing your Information out of Your free will. You have an option not to provide or allow Boffin Butler to collect Your Personal Information or later, You can withdraw Your consent with respect to such Personal Information by sending an email to support@boffinbutler.com or such other electronic address of the respective Boffin Butler entity as may be notified to You. In such case, You should neither visit any Website nor use any services provided by Boffin Butler entities nor shall contact any Boffin Butler entity. Further, Boffin Butler may not deliver products to You, upon Your order, or Boffin Butler may deny you access from using certain services offered on the Website.
POLICY AMENDMENTS
We may change this Privacy Policy over time. If this Privacy Policy changes in a material way, we will provide a more prominent notice. Our privacy notice includes an “effective” and “last updated” date. The effective date refers to the date that the current version took effect. The last updated date refers to the date that the current version was last substantively modified. If even after any changes have been made to this Privacy Policy, You continue to use or access the Website, it implies Your consent to the changes.
UPDATING INFORMATION
Where we can provide information access and correction, we will do so for free, except where it would need an excessive effort. We strive to maintain our services in a way that protects information from accidental or malicious destruction. It is for this reason that, post Your deleting of the information from our services or deleting Your account permanently, we may not instantly delete the leftover copies from our active servers and may not eliminate information from our backup systems. Cached and archived pages may keep copies of Your (User) Contributions viewable and/or it may be copied or stored by other users of the Website.
If You think that any information we are holding of You is false or inadequate, please write to or email us as soon as possible, at the above address. We will quickly correct any information found to be incorrect. However, it must be noted that besides our own policies, Your right to update or delete your personal information may be subject to the law of Your jurisdiction when:
- your request is an encroachment on another person's right or safety
- the information you wish to update is under a legal proceeding